1. Residential House Call: $75
For residential customers, the introductory $75 visit covers the house call and initial diagnosis.
Residential and small-business pricing
How Our Pricing Works
You do not have to diagnose the problem or choose the perfect service before contacting us. We’ll help determine the right next step.
Coverage centered around Crown Point, Indiana 46307, and surrounding Northwest Indiana communities.
A simple way to think about service
2. Flat-Rate Services
If the job is predictable, you’ll see the price before you book it.
3. Business Visit: $125
The business diagnostic visit includes travel within the standard service area and the first hour of diagnostic work. Additional on-site business work is $125/hour.
4. You Approve Additional Work
A visit does not give us permission to perform unlimited work. We explain the recommendation and cost before proceeding.
Residential and business pricing are separate. Fixed-price services show their price before booking, and additional work is approved before it begins.
- Parts, subscriptions, shipping, and third-party costs are additional unless the service says otherwise.
- Quoted services depend on device model, condition, and parts availability.
- Business services are separate from residential pricing.
- The $75 House Call & Diagnostic is an introductory rate, not added to every appointment.
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Residential: House Calls, Diagnostics and General Support
Good starting points for most home visits, including onsite troubleshooting, remote support, and pickup and return options.
House Call & Diagnostic
Price: $75 introductory price, regularly $99
Includes technician dispatch within our standard service area, up to 30 minutes of diagnosis and basic troubleshooting, identification of the likely problem, repair options, and an upfront estimate. Minor corrections may be completed within the included time when no parts, specialty service, or extended labor are required.
Additional On-Site Labor
Price: $75 per hour
For additional time after the initial diagnostic or included service scope has been completed.
Remote Support
Price: $49 for up to 30 minutes
Remote help for compatible software, account, setup, and troubleshooting issues that can safely be addressed remotely.
Additional Remote Support
Price: $37.50 per additional 30 minutes
Used when remote work continues beyond the first half hour.
Drop-Off Diagnostic
Price: $49
A diagnostic option for customers who prefer to bring the device in for evaluation.
Pickup and Return Service
Price: Free with approved repair of $99 or more
Pickup and return may be included when the approved repair meets the minimum amount.
Pickup and Return Without an Approved Repair
Price: $39
Applies when pickup and return is requested but the device is not approved for a qualifying repair.
Extended-Service-Area Travel
Price: Quoted before booking
Travel outside the standard service area is priced based on distance and appointment details before the visit is scheduled.
After-Hours Residential Emergency Appointment
Price: Starting at $149
Available when after-hours residential help is arranged and technician availability allows it.
Residential: Windows and General Computer Services
Common Windows repairs, clean installs, updates, software help, and tune-up work.
Windows Troubleshooting and Repair
Price: $99
For operating-system errors, application problems, update failures, startup issues, and common Windows problems.
Windows Clean Installation or Factory Reset
Price: $99
Includes Windows installation or reset, current drivers, Windows updates, basic configuration, and testing. File backup is not included.
Windows Installation With File Backup and Restoration
Price: $149
Includes backup of accessible files, Windows installation, drivers, updates, restoration of accessible files, and basic application reinstallation when the customer has valid licenses or accounts.
Windows Version Upgrade
Price: $99
Subject to hardware and software compatibility.
Windows Upgrade With Compatibility Review and File Backup
Price: $129
Includes a compatibility review and file backup before the upgrade begins.
Computer Tune-Up and Performance Optimization
Price: $99
Includes startup review, temporary-file cleanup, updates, storage review, basic health checks, and performance optimization. This service cannot overcome failing hardware or severe hardware limitations.
Startup, Error and Crash Troubleshooting
Price: $99
For boot problems, repeated errors, and unexpected crashes.
Blue-Screen Diagnosis and Repair
Price: Starting at $99
Final cost depends on whether the cause is software, drivers, memory, storage, overheating, or another hardware issue.
Driver and Device Troubleshooting
Price: $75–$99
For printers, peripherals, adapters, and device drivers that are not working correctly.
Software Installation, Standalone Appointment
Price: $75
Customer must provide valid installation media, account access, and licenses when required.
Software Installation Added to Another Service
Price: $29 for the first application
Added when software setup is done as part of a larger appointment.
Each Additional Application During the Same Appointment
Price: $15
Applies after the first software application in the same visit.
Software Removal and Cleanup
Price: $49 as an add-on or $75 as a standalone service
Used for removing unwanted software and cleaning up the system afterward.
Microsoft Office Setup
Price: $75
Microsoft subscription or license is not included.
Email Account Setup or Troubleshooting
Price: $75
Subject to the email provider's account-access and security policies.
Browser Cleanup and Notification Removal
Price: $75
Helps clean up browser settings, pop-ups, and unwanted notifications.
Password and Account-Recovery Assistance
Price: Starting at $75
Recovery is subject to provider security requirements and cannot be guaranteed.
Computer Health Check
Price: $75
A basic assessment of the device's condition, updates, and overall status.
Operating-System and Software Updates
Price: $75
For update installation and a review of software readiness afterward.
Residential: Virus, Malware and Security Services
Security cleanup, scam recovery, account review, and family-safety setup.
Virus and Malware Cleanup
Price: $125 per computer
Charge per affected computer, not per individual detected threat.
Advanced Malware and Browser-Hijacker Cleanup
Price: $149
For more stubborn malware, hijacked browser settings, and related cleanup work.
Tech-Support Scam Recovery
Price: $149
Support after a scam call, remote access scare, or related incident.
Personal Computer Security Checkup
Price: $99
Reviews settings, updates, and common security basics on a single computer.
Account-Security Review After a Scam
Price: $99 as an add-on or $149 as a standalone service
Focused on securing accounts after suspicious activity or a scam attempt.
Parental Controls and Family-Safety Setup
Price: $99
Helps set up safer account and device options for families.
Ransomware Assessment
Price: $99
Initial review of a device affected by suspected ransomware.
Ransomware Cleanup and System Rebuild
Price: Starting at $199
May include cleanup, rebuild work, and restoration planning when feasible.
Data Recovery Following Ransomware
Price: Quoted after assessment
Recovery options depend on the device, damage, and what can be safely attempted.
Residential: New Computer and Device Setup
Setup services for new desktops, laptops, Chromebooks, and home-office equipment.
New Windows Computer Setup
Price: $99
For initial setup, account sign-in, and basic readiness on a new Windows device.
New Mac Setup
Price: $99
For a new Mac that needs setup, account sign-in, and basic configuration.
New Chromebook Setup
Price: $99
For a Chromebook that needs setup and basic account readiness.
New Computer Setup With Data Transfer Up to 500GB
Price: $179
Setup plus transfer of a smaller data set from the old device to the new one.
New Computer Setup With Data Transfer From 500GB to 2TB
Price: $229
Setup plus larger data transfer during the same appointment.
Microsoft Account or Apple Account Setup
Price: Included with new-device setup
Account setup is included when it is part of a new-device installation service.
Additional User Account Setup
Price: $29 per additional account
Applies when more than one user account needs to be added during setup.
Printer Added During New-Computer Setup
Price: $49
For connecting a printer while the new computer is being set up.
Monitor, Keyboard and Accessory Setup
Price: Included when straightforward
Includes common accessory hookup when the setup is simple and direct.
Home Office Setup
Price: Starting at $149
For a room or workstation that needs multiple devices put together and configured.
Complete Multi-Device Home Office Setup
Price: Starting at $249
For more involved home-office setups with several devices and more configuration work.
Residential: Data Transfer, Backup and Recovery
Data transfer moves working files from one device to another. Data recovery attempts to retrieve files from failing, damaged, deleted, or corrupted media, and results can never be guaranteed.
Data Transfer Up to 500GB
Price: $99
For moving a smaller amount of data between devices or drives.
Data Transfer From 500GB to 2TB
Price: $149
For larger file transfers that take more time and handling.
Data Transfer Over 2TB
Price: Starting at $199
Quoted based on the amount of data, the devices involved, and the transfer method.
Transfer Between Multiple Computers
Price: Starting at $199
Used when data needs to be coordinated across more than one source or destination.
Full Drive Clone
Price: $149
Creates a full clone of a drive when that is the best migration approach.
SSD Upgrade With Drive Cloning
Price: $149 labor plus parts
Cloning labor for an SSD upgrade; the replacement drive is additional.
External Drive Backup Setup
Price: $75
For setting up a straightforward local backup to an external drive.
Cloud Backup Setup
Price: $75
For adding a cloud-based backup option when the service is suitable.
Combined Local and Cloud Backup Setup
Price: $129
Sets up both local and cloud backup methods when a layered backup plan is needed.
Deleted-File Recovery Attempt
Price: Starting at $149
Attempts to recover deleted files from a drive or device when the media is still accessible.
Corrupted-Drive Recovery Attempt
Price: Starting at $199
For drives that show corruption and may still allow a recovery attempt.
Failing-Drive Evaluation
Price: $75
Assessment of a drive that may be failing and needs a recovery plan or referral.
Advanced Data-Recovery Referral Coordination
Price: $49 plus laboratory charges
Coordination with a specialized recovery lab when the case needs outside recovery work.
“Recovery results cannot be guaranteed. Charges cover technician time, evaluation, and recovery attempts rather than a guaranteed amount of recovered data. Clicking, physically damaged, dropped, or severely failing drives may require referral to a specialized recovery laboratory.”
Residential: Desktop Hardware and Upgrades
Replacement parts and hardware are additional unless specifically stated.
Desktop RAM Installation
Price: $75 labor
Labor for installing desktop memory modules.
Desktop SSD or Hard-Drive Installation
Price: $75 labor
Labor for installing a new desktop storage drive.
Graphics-Card Installation
Price: $75 labor
Installation labor for a compatible desktop graphics card.
Power-Supply Replacement
Price: $99 labor
Replacement labor for a desktop power supply.
Desktop Wi-Fi or Expansion-Card Installation
Price: $75 labor
For compatible internal expansion cards and wireless adapters.
CPU Replacement or Upgrade
Price: $129 labor
For supported processor replacement or upgrade work.
Motherboard Replacement
Price: Starting at $199 labor
Quoted based on case access, part compatibility, and the amount of rebuild work required.
Desktop Cooling-Fan Replacement
Price: $75 labor
Replacement labor for a standard desktop fan when the part is compatible.
CPU Cooler Replacement
Price: $99 labor
For a standard CPU cooler replacement on a desktop system.
Desktop Internal Cleaning
Price: $75
Basic dust and debris cleaning for an accessible desktop interior.
Desktop Cleaning and Thermal-Paste Replacement
Price: $99
Includes a deeper clean and thermal-paste service when appropriate.
Cable Management and System Cleanup
Price: $75–$99
Cleanup work for cable routing, airflow, and system organization.
Hardware Compatibility Consultation
Price: $75, credited toward an approved custom build or upgrade project
Helps confirm whether a part or upgrade is compatible before the job moves ahead.
Residential: Laptop Hardware Services
Replacement parts are additional. Laptop screen replacement is not currently offered; soldered charging-port replacement is not offered; microsoldering is not offered; board-level component repair is not offered; liquid-damage repair is not offered; removable or modular charging assembly may be evaluated when no soldering is required.
Laptop RAM Installation
Price: $99 labor
Labor for memory installation in a compatible laptop.
Laptop SSD or Hard-Drive Installation
Price: $99 labor
Labor for a storage drive replacement or upgrade.
Laptop Battery Replacement
Price: Starting at $75 labor
Battery replacement labor when the model and part access support the work.
Laptop Cooling-Fan Replacement
Price: Starting at $129 labor
Labor for cooling fan replacement in a supported laptop model.
Laptop Keyboard Replacement
Price: Starting at $129 labor
Labor for keyboard replacement when the model allows practical service.
Laptop Internal Cleaning
Price: $99
Dust and debris cleaning inside an accessible laptop.
Laptop Internal Cleaning and Thermal Service
Price: $129
Cleaning plus thermal service for a laptop that needs deeper maintenance.
Laptop Hinge or Chassis Evaluation
Price: $75
Assessment of physical hinge or chassis problems before repair options are discussed.
Modular Laptop Component Replacement
Price: Starting at $129 labor
For modular parts that can be replaced without board-level repair.
Residential: Gaming Computers and Custom Builds
Advanced-build and custom-water-cooling pricing varies depending on the case, number of components, tubing, fittings, radiators, pumps, reservoirs, cable management, testing, and system complexity.
Gaming-PC Diagnostic
Price: Standard $75 House Call & Diagnostic
Diagnostic work for a gaming system when the issue needs an on-site review first.
Gaming-PC Repair
Price: Quoted after diagnosis
Repair work depends on what the diagnostic reveals and what parts or labor are needed.
Standard Custom-PC Assembly
Price: $199 labor
Assembly labor for a standard custom desktop build.
Advanced Custom-PC Assembly
Price: Starting at $299 labor
For more involved custom builds with extra configuration or more complex parts.
Operating-System Installation With a New Build
Price: $75 add-on
Added when a new build also needs operating-system installation.
BIOS Update and Configuration
Price: $75
For BIOS updates and related configuration work on a supported system.
Hardware Stress Testing
Price: $75
Checks stability under load after a repair, build, or upgrade.
Cooling and Airflow Optimization
Price: $99
Improves cooling path and airflow for a desktop or gaming build.
All-in-One Liquid-Cooler Installation
Price: $129 labor
Installation labor for an AIO liquid cooler when the case and hardware support it.
Custom Water-Cooling Build
Price: Starting at $499 labor
Labor for advanced custom water-cooling projects; final pricing depends on the build complexity.
Custom Water-Cooling Maintenance
Price: Starting at $299
Maintenance for an existing custom loop or advanced cooling setup.
Gaming-PC Upgrade Consultation
Price: $75, credited toward an approved build or upgrade project
Helps plan a gaming upgrade or decide whether a part makes sense for the system.
Residential: Printer Services
We troubleshoot printer hardware and perform basic accessible maintenance. Major internal mechanical repairs, specialized commercial-printer work, and unavailable parts may require referral to a printer specialist.
Printer Setup and Installation
Price: $99
For a new printer that needs to be installed and made ready to use.
Wireless Printer Setup
Price: $99
Wireless printer setup and network connection help.
Printer Troubleshooting
Price: $99
For printers that will not print, connect, or behave as expected.
Printer and Scanner Setup
Price: $119
For a printer and scanner setup during the same appointment.
Additional Printer During the Same Appointment
Price: $49
Applied when a second printer is added to the same visit.
Printer Connection to an Additional Computer
Price: $29 per computer
For sharing or connecting the printer to another device on the same appointment.
Printer Driver and Software Repair
Price: $75
For driver problems, print software issues, and similar setup errors.
Basic Paper-Feed or Jam Troubleshooting
Price: $99
For common paper-feed and jam-related problems when the printer is otherwise accessible.
Internal Mechanical Printer Repair
Price: Evaluation required
More involved printer work depends on the model, access, and part availability.
Residential: Wi-Fi, Networking and Home-Office Services
The Computer Doctor provides low-voltage data and network cabling only. We do not install new electrical circuits, line-voltage wiring, breakers, or electrical outlets. Electrical work must be completed by a qualified electrical professional.
Wi-Fi Troubleshooting and Optimization
Price: $99
For weak coverage, unstable wireless connections, or Wi-Fi settings that need attention.
New Router Setup
Price: $99
For a new router that needs setup and basic configuration.
Modem and Router Replacement Setup
Price: $129
For replacing both devices and getting the network back online.
Mesh Wi-Fi Setup, Up to Three Units
Price: $149
For a standard mesh setup with up to three units.
Each Additional Mesh Unit
Price: $29
Applied when more than three mesh units are installed during the same project.
Wi-Fi Coverage Assessment
Price: $75
Evaluates where the signal is strong, weak, or blocked in the home.
Guest Wi-Fi and Basic Security Configuration
Price: $49 add-on
For guest network setup and a few basic security settings added to another visit.
Network Printer or Storage Setup
Price: $99
For network-attached printers or basic storage devices that need setup and connection help.
Ethernet Device Setup
Price: $75
For wired device setup or a new Ethernet-connected device at the home or office.
Ethernet Cable Run, Exposed and Accessible
Price: Starting at $99 per run
Quoted for exposed, accessible cable routing when the path is straightforward.
In-Wall Ethernet Cable Run
Price: Starting at $199 per run
Subject to building access, wall construction, route feasibility, cable length, fire blocks, and customer authorization.
Network Switch Installation
Price: Starting at $99
For a switch installation when the network layout calls for one.
Complete Residential Network Installation
Price: Quoted
Used for larger or more customized residential network projects.
Home-Office Setup
Price: Starting at $149
For a home office that needs several devices configured together.
Multi-Room or Multi-Device Network Project
Price: Quoted
Quoted when the project spans multiple rooms or a larger number of devices.
Residential: Smart-Home and Entertainment Services
Existing compatible wiring is required. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Smart-TV Setup
Price: $99
For a smart TV that needs initial setup and basic configuration.
Streaming-Device Setup
Price: $99
For a streaming device that needs to be connected and configured.
Additional Streaming Device During the Same Appointment
Price: $29
Applied when a second streaming device is added to the same visit.
Smart Speaker Setup
Price: $99 for the first device
For the initial smart speaker setup and connection.
Smart Plug, Bulb or Sensor Setup
Price: $29 each when added to another service
For smart accessories added during another appointment.
Standalone Smart-Home Setup Appointment
Price: $99
For a standalone smart-home setup visit when no other service is included.
Smart Camera Setup
Price: $99 for the first camera
Initial setup for a supported smart camera.
Each Additional Camera During the Same Appointment
Price: $39
Applied for extra cameras configured during the same visit.
Video-Doorbell Replacement
Price: Starting at $129
Requires existing compatible wiring. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Smart-Thermostat Replacement
Price: Starting at $149
Requires existing compatible wiring. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Smart-Home Account and App Troubleshooting
Price: $75 per hour
For app setup, account issues, and smart-home controls that need troubleshooting.
Smart-Home System Integration
Price: Starting at $149
For connecting multiple smart devices into a more unified setup.
Complete Smart-Home Consultation
Price: $99, credited toward an approved smart-home project
Helpful when you want a plan before committing to a larger smart-home setup.
Residential: Mac Services
Mac repair availability depends on the exact model. Many newer Apple devices contain soldered, paired, or non-serviceable components. The Computer Doctor does not provide microsoldering or board-level repair.
Mac Setup
Price: $99
For a new or replacement Mac that needs setup and basic readiness.
macOS Troubleshooting
Price: $99
General Mac troubleshooting for common software and system issues.
macOS Reinstallation
Price: $99
Reinstalling macOS when a fresh system install is the right path.
macOS Reinstallation With Data Backup
Price: $149
Includes a backup before the reinstall and restoration afterward when possible.
Mac Tune-Up
Price: $99
For cleanup and performance-focused service on a compatible Mac.
Mac Malware and Pop-Up Cleanup
Price: $125
For unwanted pop-ups, suspicious browser behavior, or malware cleanup work.
Mac Data Transfer
Price: $99–$149
Transfer pricing depends on the amount of data and the devices involved.
Supported Mac Battery or Storage Replacement
Price: Quoted by model
Quoted according to the exact Mac model and the parts required.
Modular Mac Internal Repair
Price: Starting at $149 labor
Applies to serviceable internal parts on supported models.
Mac Data-Recovery Attempt
Price: Starting at $149
Recovery attempts depend on the model, storage condition, and accessibility of the data.
Residential: Linux and Chromebook Services
Linux and Chromebook support for installations, troubleshooting, configuration, and account help.
Linux Installation
Price: $99
For installing a supported Linux distribution on a compatible device.
Linux Troubleshooting
Price: $75 per hour
For Linux problems that need more open-ended troubleshooting time.
Linux Dual-Boot Setup
Price: Starting at $149
For systems that need Linux added alongside another operating system.
Linux Driver or Hardware Configuration
Price: $75 per hour
For compatible hardware, drivers, and device configuration work on Linux.
Chromebook Setup
Price: $99
For a new Chromebook or a reset Chromebook that needs setup and sign-in help.
Chromebook Reset or Recovery
Price: $75
For reset or recovery steps when a Chromebook needs a fresh start.
Chromebook Troubleshooting
Price: $75–$99
For general Chromebook problems that need diagnosis and repair time.
Chromebook Data and Account Setup
Price: $75
For account and basic data setup on a Chromebook.
Residential: Phones and Tablets
Service availability depends on the exact model and part availability; soldered charging-port repair is not offered; board-level repair is not offered; microsoldering is not offered; liquid-damage repair is not offered.
Phone or Tablet Diagnostic
Price: $49 as a drop-off service
Diagnostic service for a phone or tablet that needs evaluation.
Phone or Tablet Setup
Price: $75
For a new or replacement device that needs setup and basic readiness.
Phone or Tablet Data Transfer and Account Setup
Price: Starting at $75
For transferring data and setting up the device account when possible.
Phone or Tablet Software Troubleshooting
Price: $75
For app, software, or configuration issues on a supported mobile device.
Battery Replacement
Price: Quoted by model
Quoted according to the exact device and the available replacement part.
Screen Replacement
Price: Quoted by model
Screen work is quoted by the exact device model and the required parts.
Modular Component Replacement
Price: Quoted by model
For replaceable components when the device design supports the service.
Residential: Gaming-Console Services
Console support for cleaning, storage upgrades, software issues, and modular parts where applicable.
Gaming-Console Diagnostic
Price: $75
Diagnostic service for a console that needs evaluation.
Console Cleaning and Overheating Service
Price: Starting at $99
Cleaning and airflow help for a console that is running hot or dusty.
Console Storage Upgrade
Price: Starting at $99 labor
Storage upgrade labor when the console and replacement device support it.
Software, Update or Account Troubleshooting
Price: $75
For login, update, or software issues on a supported gaming console.
Modular Fan or Drive Replacement
Price: Starting at $129 labor
For console parts that can be replaced without board-level repair.
HDMI-Port or Board-Level Repair
Price: Not offered
Board-level repair and HDMI-port repair are not currently provided.
Liquid-Damage Repair
Price: Not offered
Liquid-damage repair is not currently offered for gaming consoles.
Residential: Television Services
Television service focuses on setup, software, connectivity, external equipment, and replaceable modular components. Screen and panel replacement is generally not economical and is not normally offered.
Television Setup and Configuration
Price: $99
For setting up a television and basic configuration help.
Streaming and App Troubleshooting
Price: $99
For streaming apps, account access, or app issues on a television.
TV Network or Wi-Fi Troubleshooting
Price: $99
For television connectivity problems tied to the home network or Wi-Fi.
External Device and Soundbar Setup
Price: $99
For connecting external equipment to the television.
Television Diagnostic
Price: Starting at $99
Diagnostic pricing depends on the television model and the issue being evaluated.
Modular Internal Board Replacement
Price: Quoted by model
Quoted only when the television uses a replaceable modular board that can be serviced.
Screen or Panel Replacement
Price: Generally not offered
Screen and panel replacement is generally not offered because it is often not economical.
Soldering or Component-Level Repair
Price: Not offered
Component-level television repair is not currently offered.
Residential: Account Access and Device-Lock Assistance
Proof of ownership and identification may be required. The Computer Doctor does not bypass activation locks, stolen-device protections, passwords, mobile-device security systems, or provider account-security requirements. Successful recovery is not guaranteed.
Legitimate Account-Recovery Assistance
Price: Starting at $75
For legitimate recovery steps when the account owner can verify access and authorization.
Microsoft, Apple or Google Account-Recovery Assistance
Price: $75 per hour
Hourly help for account recovery steps with major service providers when recovery is possible.
Authorized Device Reset With Proof of Ownership
Price: Starting at $75
For a reset that the owner has authorized and can document properly.
Data Backup Before an Authorized Reset
Price: Additional $75–$149
Backup work may be added before an approved reset when the data can be safely handled.
Small-Business Technology Services
This section is visually and financially separate from residential pricing because business needs, timelines, and on-site expectations are often different.
Small-Business On-Site Support
Price: $125 per hour
Hourly support for small-business work performed on site.
Small-Business Remote Support
Price: $95 per hour
Remote business support for eligible tasks and systems.
Business Diagnostic Visit
Price: $125, includes the first hour
Includes travel within the standard service area and the first hour of diagnostic work.
New Employee Workstation Setup
Price: Starting at $149 per workstation
For a new employee device that needs setup and basic business readiness.
Business Printer or Scanner Setup
Price: Starting at $149
For office printers or scanners that need installation and setup.
Microsoft 365 Business Setup
Price: Starting at $199, licenses and subscriptions additional
Setup help for Microsoft 365 business accounts and services.
Business Email Troubleshooting
Price: $95 per hour
For business email issues that need deeper troubleshooting time.
Small-Office Network Troubleshooting
Price: Starting at $199
For small-office networking problems that need a larger troubleshooting window.
Business Wi-Fi or Mesh Setup
Price: Starting at $249
For business wireless coverage and mesh projects that need professional setup.
Business Backup Setup and Review
Price: Starting at $199, storage equipment, software, and subscriptions additional
For backup planning, setup, and a review of how business data is protected.
Computer Replacement and Data Migration
Price: Starting at $249 per workstation
For replacing a workstation and moving the data and settings that need to follow.
After-Hours Business Support
Price: $175 per hour
Available when after-hours business help is arranged and technician availability allows it.
Emergency Same-Day Business Dispatch
Price: Starting at $199, subject to technician availability
Used when a business needs same-day help and the schedule can support it.
Recurring IT Support and Maintenance
Price: Custom monthly quote
Monthly arrangements are quoted based on scope, frequency, and support needs.
Service policies
Fixed-price services
Cover the listed scope. Extra work is explained before it proceeds.
Diagnostic services
Cover the initial evaluation when the exact repair isn't yet known.
Parts and extras
Additional unless noted in the service description.
Starting prices
Minimums; complex repairs may cost more.
Data and recovery
Handled carefully, but results are never guaranteed.
Authorization required
Proof of ownership may be needed for data, reset, or account services.
No security bypasses
We don't bypass passwords, locks, or provider security systems.
No soldering or board repair
Not offered for any device.
No liquid-damage repair
Not offered.
Electrical work
Only low-voltage cabling. Licensed electricians handle circuits and outlets.
Customer approval
All extra charges are explained and approved before work begins.
Quick questions
Is a diagnostic fee added to every service?
No. Diagnostic pricing applies when the repair isn't booked as a fixed-price service.
What's in House Call & Diagnostic?
Dispatch, the initial visit, and an explanation of findings for $75.
Are parts included?
No, unless the service says otherwise.
What devices do you support?
Windows, Mac, Linux, Chromebooks, phones, tablets, printers, routers, gaming PCs, consoles, and TVs.
Do you do data recovery?
We attempt recovery, but results cannot be guaranteed.
Can you bypass passwords or locks?
No. We support legitimate recovery, but don't bypass security systems.
What don't you repair?
Board-level repair, soldering, liquid damage, screen replacement, and electrical wiring.
Is pickup and return available?
Yes. Free with repairs $99 or more; $39 otherwise.
Do you work with small businesses?
Yes. Business pricing is separate and includes on-site, remote, and after-hours support.
What if work costs more than expected?
We explain and get approval before any extra charges proceed.
City-Specific Service and Pricing Context
For local scheduling details and community-specific FAQs, review your city page before booking:
Technology should work for you, not against you.
Tell us what is happening and we’ll help you determine the next step.