Residential and small-business pricing
Browse residential and small-business services in separate sections so the catalog stays easy to scan. Appointments are available by arrangement.
Coverage centered around Crown Point, Indiana 46307, and surrounding Northwest Indiana communities.
Fixed-price services include technician dispatch within our standard service area. You will not be charged both the diagnostic fee and a fixed service price for the same service.
The $75 House Call & Diagnostic applies when the issue does not already fall under a listed fixed-price service. When an issue is resolved through a fixed-price service, the customer pays only that service's listed price. Parts, replacement hardware, paid software, subscriptions, licenses, recovery laboratories, and third-party fees are additional unless specifically stated otherwise. Any additional charges must be approved before work proceeds. Extended travel outside the standard service area is quoted before booking. Starting-at services depend on the device, model, condition, accessibility, complexity, and required parts. Prices apply to standard residential service unless identified as business pricing.
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Good starting points for most home visits, including onsite troubleshooting, remote support, and pickup and return options.
Price: $75 introductory price, regularly $99
Includes technician dispatch within our standard service area, up to 30 minutes of diagnosis and basic troubleshooting, identification of the likely problem, repair options, and an upfront estimate. Minor corrections may be completed within the included time when no parts, specialty service, or extended labor are required.
Price: $75 per hour
For additional time after the initial diagnostic or included service scope has been completed.
Price: $49 for up to 30 minutes
Remote help for compatible software, account, setup, and troubleshooting issues that can safely be addressed remotely.
Price: $37.50 per additional 30 minutes
Used when remote work continues beyond the first half hour.
Price: $49
A diagnostic option for customers who prefer to bring the device in for evaluation.
Price: Free with approved repair of $99 or more
Pickup and return may be included when the approved repair meets the minimum amount.
Price: $39
Applies when pickup and return is requested but the device is not approved for a qualifying repair.
Price: Quoted before booking
Travel outside the standard service area is priced based on distance and appointment details before the visit is scheduled.
Price: Starting at $149
Available when after-hours residential help is arranged and technician availability allows it.
Common Windows repairs, clean installs, updates, software help, and tune-up work.
Price: $99
For operating-system errors, application problems, update failures, startup issues, and common Windows problems.
Price: $99
Includes Windows installation or reset, current drivers, Windows updates, basic configuration, and testing. File backup is not included.
Price: $149
Includes backup of accessible files, Windows installation, drivers, updates, restoration of accessible files, and basic application reinstallation when the customer has valid licenses or accounts.
Price: $99
Subject to hardware and software compatibility.
Price: $129
Includes a compatibility review and file backup before the upgrade begins.
Price: $99
Includes startup review, temporary-file cleanup, updates, storage review, basic health checks, and performance optimization. This service cannot overcome failing hardware or severe hardware limitations.
Price: $99
For boot problems, repeated errors, and unexpected crashes.
Price: Starting at $99
Final cost depends on whether the cause is software, drivers, memory, storage, overheating, or another hardware issue.
Price: $75–$99
For printers, peripherals, adapters, and device drivers that are not working correctly.
Price: $75
Customer must provide valid installation media, account access, and licenses when required.
Price: $29 for the first application
Added when software setup is done as part of a larger appointment.
Price: $15
Applies after the first software application in the same visit.
Price: $49 as an add-on or $75 as a standalone service
Used for removing unwanted software and cleaning up the system afterward.
Price: $75
Microsoft subscription or license is not included.
Price: $75
Subject to the email provider's account-access and security policies.
Price: $75
Helps clean up browser settings, pop-ups, and unwanted notifications.
Price: Starting at $75
Recovery is subject to provider security requirements and cannot be guaranteed.
Price: $75
A basic assessment of the device's condition, updates, and overall status.
Price: $75
For update installation and a review of software readiness afterward.
Security cleanup, scam recovery, account review, and family-safety setup.
Price: $125 per computer
Charge per affected computer, not per individual detected threat.
Price: $149
For more stubborn malware, hijacked browser settings, and related cleanup work.
Price: $149
Support after a scam call, remote access scare, or related incident.
Price: $99
Reviews settings, updates, and common security basics on a single computer.
Price: $99 as an add-on or $149 as a standalone service
Focused on securing accounts after suspicious activity or a scam attempt.
Price: $99
Helps set up safer account and device options for families.
Price: $99
Initial review of a device affected by suspected ransomware.
Price: Starting at $199
May include cleanup, rebuild work, and restoration planning when feasible.
Price: Quoted after assessment
Recovery options depend on the device, damage, and what can be safely attempted.
Setup services for new desktops, laptops, Chromebooks, and home-office equipment.
Price: $99
For initial setup, account sign-in, and basic readiness on a new Windows device.
Price: $99
For a new Mac that needs setup, account sign-in, and basic configuration.
Price: $99
For a Chromebook that needs setup and basic account readiness.
Price: $179
Setup plus transfer of a smaller data set from the old device to the new one.
Price: $229
Setup plus larger data transfer during the same appointment.
Price: Included with new-device setup
Account setup is included when it is part of a new-device installation service.
Price: $29 per additional account
Applies when more than one user account needs to be added during setup.
Price: $49
For connecting a printer while the new computer is being set up.
Price: Included when straightforward
Includes common accessory hookup when the setup is simple and direct.
Price: Starting at $149
For a room or workstation that needs multiple devices put together and configured.
Price: Starting at $249
For more involved home-office setups with several devices and more configuration work.
Data transfer moves working files from one device to another. Data recovery attempts to retrieve files from failing, damaged, deleted, or corrupted media, and results can never be guaranteed.
Price: $99
For moving a smaller amount of data between devices or drives.
Price: $149
For larger file transfers that take more time and handling.
Price: Starting at $199
Quoted based on the amount of data, the devices involved, and the transfer method.
Price: Starting at $199
Used when data needs to be coordinated across more than one source or destination.
Price: $149
Creates a full clone of a drive when that is the best migration approach.
Price: $149 labor plus parts
Cloning labor for an SSD upgrade; the replacement drive is additional.
Price: $75
For setting up a straightforward local backup to an external drive.
Price: $75
For adding a cloud-based backup option when the service is suitable.
Price: $129
Sets up both local and cloud backup methods when a layered backup plan is needed.
Price: Starting at $149
Attempts to recover deleted files from a drive or device when the media is still accessible.
Price: Starting at $199
For drives that show corruption and may still allow a recovery attempt.
Price: $75
Assessment of a drive that may be failing and needs a recovery plan or referral.
Price: $49 plus laboratory charges
Coordination with a specialized recovery lab when the case needs outside recovery work.
“Recovery results cannot be guaranteed. Charges cover technician time, evaluation, and recovery attempts rather than a guaranteed amount of recovered data. Clicking, physically damaged, dropped, or severely failing drives may require referral to a specialized recovery laboratory.”
Replacement parts and hardware are additional unless specifically stated.
Price: $75 labor
Labor for installing desktop memory modules.
Price: $75 labor
Labor for installing a new desktop storage drive.
Price: $75 labor
Installation labor for a compatible desktop graphics card.
Price: $99 labor
Replacement labor for a desktop power supply.
Price: $75 labor
For compatible internal expansion cards and wireless adapters.
Price: $129 labor
For supported processor replacement or upgrade work.
Price: Starting at $199 labor
Quoted based on case access, part compatibility, and the amount of rebuild work required.
Price: $75 labor
Replacement labor for a standard desktop fan when the part is compatible.
Price: $99 labor
For a standard CPU cooler replacement on a desktop system.
Price: $75
Basic dust and debris cleaning for an accessible desktop interior.
Price: $99
Includes a deeper clean and thermal-paste service when appropriate.
Price: $75–$99
Cleanup work for cable routing, airflow, and system organization.
Price: $75, credited toward an approved custom build or upgrade project
Helps confirm whether a part or upgrade is compatible before the job moves ahead.
Replacement parts are additional. Laptop screen replacement is not currently offered; soldered charging-port replacement is not offered; microsoldering is not offered; board-level component repair is not offered; liquid-damage repair is not offered; removable or modular charging assembly may be evaluated when no soldering is required.
Price: $99 labor
Labor for memory installation in a compatible laptop.
Price: $99 labor
Labor for a storage drive replacement or upgrade.
Price: Starting at $75 labor
Battery replacement labor when the model and part access support the work.
Price: Starting at $129 labor
Labor for cooling fan replacement in a supported laptop model.
Price: Starting at $129 labor
Labor for keyboard replacement when the model allows practical service.
Price: $99
Dust and debris cleaning inside an accessible laptop.
Price: $129
Cleaning plus thermal service for a laptop that needs deeper maintenance.
Price: $75
Assessment of physical hinge or chassis problems before repair options are discussed.
Price: Starting at $129 labor
For modular parts that can be replaced without board-level repair.
Advanced-build and custom-water-cooling pricing varies depending on the case, number of components, tubing, fittings, radiators, pumps, reservoirs, cable management, testing, and system complexity.
Price: Standard $75 House Call & Diagnostic
Diagnostic work for a gaming system when the issue needs an on-site review first.
Price: Quoted after diagnosis
Repair work depends on what the diagnostic reveals and what parts or labor are needed.
Price: $199 labor
Assembly labor for a standard custom desktop build.
Price: Starting at $299 labor
For more involved custom builds with extra configuration or more complex parts.
Price: $75 add-on
Added when a new build also needs operating-system installation.
Price: $75
For BIOS updates and related configuration work on a supported system.
Price: $75
Checks stability under load after a repair, build, or upgrade.
Price: $99
Improves cooling path and airflow for a desktop or gaming build.
Price: $129 labor
Installation labor for an AIO liquid cooler when the case and hardware support it.
Price: Starting at $499 labor
Labor for advanced custom water-cooling projects; final pricing depends on the build complexity.
Price: Starting at $299
Maintenance for an existing custom loop or advanced cooling setup.
Price: $75, credited toward an approved build or upgrade project
Helps plan a gaming upgrade or decide whether a part makes sense for the system.
We troubleshoot printer hardware and perform basic accessible maintenance. Major internal mechanical repairs, specialized commercial-printer work, and unavailable parts may require referral to a printer specialist.
Price: $99
For a new printer that needs to be installed and made ready to use.
Price: $99
Wireless printer setup and network connection help.
Price: $99
For printers that will not print, connect, or behave as expected.
Price: $119
For a printer and scanner setup during the same appointment.
Price: $49
Applied when a second printer is added to the same visit.
Price: $29 per computer
For sharing or connecting the printer to another device on the same appointment.
Price: $75
For driver problems, print software issues, and similar setup errors.
Price: $99
For common paper-feed and jam-related problems when the printer is otherwise accessible.
Price: Evaluation required
More involved printer work depends on the model, access, and part availability.
The Computer Doctor provides low-voltage data and network cabling only. We do not install new electrical circuits, line-voltage wiring, breakers, or electrical outlets. Electrical work must be completed by a qualified electrical professional.
Price: $99
For weak coverage, unstable wireless connections, or Wi-Fi settings that need attention.
Price: $99
For a new router that needs setup and basic configuration.
Price: $129
For replacing both devices and getting the network back online.
Price: $149
For a standard mesh setup with up to three units.
Price: $29
Applied when more than three mesh units are installed during the same project.
Price: $75
Evaluates where the signal is strong, weak, or blocked in the home.
Price: $49 add-on
For guest network setup and a few basic security settings added to another visit.
Price: $99
For network-attached printers or basic storage devices that need setup and connection help.
Price: $75
For wired device setup or a new Ethernet-connected device at the home or office.
Price: Starting at $99 per run
Quoted for exposed, accessible cable routing when the path is straightforward.
Price: Starting at $199 per run
Subject to building access, wall construction, route feasibility, cable length, fire blocks, and customer authorization.
Price: Starting at $99
For a switch installation when the network layout calls for one.
Price: Quoted
Used for larger or more customized residential network projects.
Price: Starting at $149
For a home office that needs several devices configured together.
Price: Quoted
Quoted when the project spans multiple rooms or a larger number of devices.
Existing compatible wiring is required. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Price: $99
For a smart TV that needs initial setup and basic configuration.
Price: $99
For a streaming device that needs to be connected and configured.
Price: $29
Applied when a second streaming device is added to the same visit.
Price: $99 for the first device
For the initial smart speaker setup and connection.
Price: $29 each when added to another service
For smart accessories added during another appointment.
Price: $99
For a standalone smart-home setup visit when no other service is included.
Price: $99 for the first camera
Initial setup for a supported smart camera.
Price: $39
Applied for extra cameras configured during the same visit.
Price: Starting at $129
Requires existing compatible wiring. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Price: Starting at $149
Requires existing compatible wiring. Electrical repairs, transformer replacement, new electrical circuits, and line-voltage wiring are not included.
Price: $75 per hour
For app setup, account issues, and smart-home controls that need troubleshooting.
Price: Starting at $149
For connecting multiple smart devices into a more unified setup.
Price: $99, credited toward an approved smart-home project
Helpful when you want a plan before committing to a larger smart-home setup.
Mac repair availability depends on the exact model. Many newer Apple devices contain soldered, paired, or non-serviceable components. The Computer Doctor does not provide microsoldering or board-level repair.
Price: $99
For a new or replacement Mac that needs setup and basic readiness.
Price: $99
General Mac troubleshooting for common software and system issues.
Price: $99
Reinstalling macOS when a fresh system install is the right path.
Price: $149
Includes a backup before the reinstall and restoration afterward when possible.
Price: $99
For cleanup and performance-focused service on a compatible Mac.
Price: $125
For unwanted pop-ups, suspicious browser behavior, or malware cleanup work.
Price: $99–$149
Transfer pricing depends on the amount of data and the devices involved.
Price: Quoted by model
Quoted according to the exact Mac model and the parts required.
Price: Starting at $149 labor
Applies to serviceable internal parts on supported models.
Price: Starting at $149
Recovery attempts depend on the model, storage condition, and accessibility of the data.
Linux and Chromebook support for installations, troubleshooting, configuration, and account help.
Price: $99
For installing a supported Linux distribution on a compatible device.
Price: $75 per hour
For Linux problems that need more open-ended troubleshooting time.
Price: Starting at $149
For systems that need Linux added alongside another operating system.
Price: $75 per hour
For compatible hardware, drivers, and device configuration work on Linux.
Price: $99
For a new Chromebook or a reset Chromebook that needs setup and sign-in help.
Price: $75
For reset or recovery steps when a Chromebook needs a fresh start.
Price: $75–$99
For general Chromebook problems that need diagnosis and repair time.
Price: $75
For account and basic data setup on a Chromebook.
Service availability depends on the exact model and part availability; soldered charging-port repair is not offered; board-level repair is not offered; microsoldering is not offered; liquid-damage repair is not offered.
Price: $49 as a drop-off service
Diagnostic service for a phone or tablet that needs evaluation.
Price: $75
For a new or replacement device that needs setup and basic readiness.
Price: Starting at $75
For transferring data and setting up the device account when possible.
Price: $75
For app, software, or configuration issues on a supported mobile device.
Price: Quoted by model
Quoted according to the exact device and the available replacement part.
Price: Quoted by model
Screen work is quoted by the exact device model and the required parts.
Price: Quoted by model
For replaceable components when the device design supports the service.
Console support for cleaning, storage upgrades, software issues, and modular parts where applicable.
Price: $75
Diagnostic service for a console that needs evaluation.
Price: Starting at $99
Cleaning and airflow help for a console that is running hot or dusty.
Price: Starting at $99 labor
Storage upgrade labor when the console and replacement device support it.
Price: $75
For login, update, or software issues on a supported gaming console.
Price: Starting at $129 labor
For console parts that can be replaced without board-level repair.
Price: Not offered
Board-level repair and HDMI-port repair are not currently provided.
Price: Not offered
Liquid-damage repair is not currently offered for gaming consoles.
Television service focuses on setup, software, connectivity, external equipment, and replaceable modular components. Screen and panel replacement is generally not economical and is not normally offered.
Price: $99
For setting up a television and basic configuration help.
Price: $99
For streaming apps, account access, or app issues on a television.
Price: $99
For television connectivity problems tied to the home network or Wi-Fi.
Price: $99
For connecting external equipment to the television.
Price: Starting at $99
Diagnostic pricing depends on the television model and the issue being evaluated.
Price: Quoted by model
Quoted only when the television uses a replaceable modular board that can be serviced.
Price: Generally not offered
Screen and panel replacement is generally not offered because it is often not economical.
Price: Not offered
Component-level television repair is not currently offered.
Proof of ownership and identification may be required. The Computer Doctor does not bypass activation locks, stolen-device protections, passwords, mobile-device security systems, or provider account-security requirements. Successful recovery is not guaranteed.
Price: Starting at $75
For legitimate recovery steps when the account owner can verify access and authorization.
Price: $75 per hour
Hourly help for account recovery steps with major service providers when recovery is possible.
Price: Starting at $75
For a reset that the owner has authorized and can document properly.
Price: Additional $75–$149
Backup work may be added before an approved reset when the data can be safely handled.
This section is visually and financially separate from residential pricing because business needs, timelines, and on-site expectations are often different.
Price: $125 per hour
Hourly support for small-business work performed on site.
Price: $95 per hour
Remote business support for eligible tasks and systems.
Price: $125, includes the first hour
Includes travel within the standard service area and the first hour of diagnostic work.
Price: Starting at $149 per workstation
For a new employee device that needs setup and basic business readiness.
Price: Starting at $149
For office printers or scanners that need installation and setup.
Price: Starting at $199, licenses and subscriptions additional
Setup help for Microsoft 365 business accounts and services.
Price: $95 per hour
For business email issues that need deeper troubleshooting time.
Price: Starting at $199
For small-office networking problems that need a larger troubleshooting window.
Price: Starting at $249
For business wireless coverage and mesh projects that need professional setup.
Price: Starting at $199, storage equipment, software, and subscriptions additional
For backup planning, setup, and a review of how business data is protected.
Price: Starting at $249 per workstation
For replacing a workstation and moving the data and settings that need to follow.
Price: $175 per hour
Available when after-hours business help is arranged and technician availability allows it.
Price: Starting at $199, subject to technician availability
Used when a business needs same-day help and the schedule can support it.
Price: Custom monthly quote
Monthly arrangements are quoted based on scope, frequency, and support needs.
Fixed-price jobs cover the listed service scope. If the work expands, any extra cost is explained before it continues.
Diagnostic pricing covers the evaluation step when the exact repair is not yet known or a fixed-price option has not been selected.
Replacement parts, accessories, subscriptions, shipping, laboratory charges, and other third-party costs are additional unless the service says otherwise.
Starting-at prices are minimums for common cases and may increase if the repair is more complex than expected.
Data transfer, backup, recovery, and legitimate account-help work are handled carefully, but recovery and access are never guaranteed.
Proof of ownership, identification, or authorization may be required before certain data, reset, or account services proceed.
The Computer Doctor does not bypass passwords, activation locks, stolen-device protections, or provider security requirements.
Microsoldering and board-level repair are not offered, including the related phone, laptop, and console work noted above.
Liquid-damage repair is not offered for phones, tablets, laptops, or consoles.
Only low-voltage network and data cabling is provided. Electrical circuits, outlets, breakers, and line-voltage wiring must be handled by a licensed electrical professional.
Before any additional paid work begins, the recommendation and expected charges are explained and approved by the customer.
No. Diagnostic pricing is used when the repair has not been booked as a fixed-price service. Fixed-price services already include the listed scope for that job.
It includes technician dispatch within the standard service area, the initial visit, and a first look at the problem with an explanation of the findings.
Not unless the service specifically says so. Replacement parts, accessories, subscriptions, shipping, and third-party charges are additional when needed.
Yes. The catalog includes support for Windows, macOS, Linux, and Chromebook setup and troubleshooting.
Yes. Gaming-PC diagnostics, repairs, builds, upgrades, cooling, and testing are listed above.
Yes, with model and service limits. The page lists supported setup, troubleshooting, and modular repair options for those devices.
Yes, for setup, troubleshooting, accessible maintenance, and common connection problems. Major internal mechanical repairs or unavailable parts may require referral.
Yes. Pickup and return is free with an approved repair of $99 or more, or $39 when there is no approved repair.
No. Data recovery attempts are quoted work, but recovery results cannot be guaranteed.
No. Legitimate account recovery is supported, but passwords, activation locks, stolen-device protections, and provider security systems are not bypassed.
No. Microsoldering, board-level repair, and liquid-damage repair are not offered.
No. Only low-voltage cabling and network work are provided. New circuits, breakers, outlets, and line-voltage wiring must be done by an electrical professional.
Yes. Small-business pricing is listed separately and includes on-site support, remote support, network help, backup setup, workstation setup, and after-hours options.
The recommendation and expected charges are explained before additional paid work begins, and you decide whether to proceed.
Crown Point, St. John, Cedar Lake, Lowell, and surrounding Northwest Indiana communities.
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