We Come to You
No need to disconnect everything and haul it to a repair shop. We come to your home or business.
Northwest Indiana House-Call Technology Support
Technology Problems? We’ll Come to You.
Computer won’t start? Wi-Fi keeps dropping? Printer won’t connect? New computer needs setting up? Something just isn’t working?
The Computer Doctor provides local, on-site technology help for homes and small businesses throughout Northwest Indiana. You do not need to know what is wrong before you call.
Locally owned • 19 years of hands-on technology experience • Windows, Mac, Linux, and Chromebook support
Honest Recommendations
If something is not worth repairing, we’ll tell you. You should understand your options before spending money.
Plain-English Explanations
We’ll explain what is happening and what your options are without talking over your head.
Local Northwest Indiana Support
Local service for families, seniors, and small businesses across nearby communities.
Start With the Problem
Not Sure What You Need? That’s Okay.
You do not have to know what’s wrong before you call. Tell us what’s happening and we’ll help figure out the next step.
Wi-Fi Keeps Dropping
Home or business Wi-Fi is slow, unreliable, or will not connect.
Printer Won’t Work
Your printer will not connect, print, or work from a phone or computer.
Computer Is Slow
Your computer takes forever to start, freezes, or is not keeping up.
Computer Won’t Turn On
Something went wrong and you are not sure where to start.
Need Help With a New Computer
Setup, transfers, accounts, software, printers, and getting everything working.
Need Help With Your Devices
Phones, tablets, smart-home technology, and other everyday technology problems.
Office Technology Problems
Computers, printers, Wi-Fi, and other issues affecting a small business.
Something Else
If you are not sure what category your problem falls into, just ask.
Core Services
Core Services and Pricing
These are the most common services customers ask for. Some services have fixed pricing, while others start at the listed rate depending on scope or parts.
House Call & Diagnostic
Introductory price for the visit and initial diagnosis.
New Computer Setup
$99Setup, updates, account configuration, and a smooth handoff.
Windows Installation or Reset
$99Fresh installation or reset support when it is the right path.
Virus and Malware Cleanup
$125Threat cleanup with practical next-step guidance.
Computer Tune-Up
$99Startup optimization, cleanup, and performance improvements.
Printer Setup or Troubleshooting
$99Printer connection, setup, and troubleshooting in the real environment.
Wi-Fi and Router Support
Starting at $99Help with wireless reliability, connectivity, and router issues.
Data Transfer
Starting at $99Move files and important data with clear planning and risk discussion.
Computer Upgrades
Starting at $75 + partsMemory, storage, and practical upgrade recommendations.
Gaming-PC Repair and Custom Builds
Starting at $75Performance, stability, and custom-system support for gamers.
Smart-Home and Streaming Setup
Starting at $99Help getting connected devices and streaming gear working together.
Remote Support
$49 / 30 minRemote help for eligible software and configuration issues.
Mac, Windows, Linux and Chromebook Support
IncludedPlatform support is available across the services above when applicable.
Small-Business Technology Support
Starting at $125/hourWorkstation setup, printer support, Wi-Fi troubleshooting, and practical small-office help.
House-Call Convenience
Computer Help Without Hauling Everything to a Repair Shop
There is no need to disconnect and transport your entire setup just to start troubleshooting.
Wi-Fi and printer problems can be tested in the room where they happen.
You can ask questions during the visit and get answers in plain language.
If additional work is needed, pickup and return may be arranged when appropriate.
Simple, Upfront Pricing
Start with the visit that fits your situation.
You do not need to diagnose the problem first. We’ll explain the right starting point, the price, and what happens next.
Residential: $75 Visit
The introductory residential house call covers the visit and initial diagnosis.
Business: $125 Visit
The business diagnostic visit includes travel within the standard service area and the first hour of diagnostic work.
Additional Work
Residential on-site work is $75/hour. Small-business on-site work is $125/hour. We discuss and approve additional work before it begins.
Flat-rate services show their price before booking, and a visit never means unlimited additional work.
See All Services and PricingCommon Services
Popular Services
House Call & Diagnosis
$75Computer Tune-Up
$99New Computer Setup
$99Printer Setup & Troubleshooting
$99Wi-Fi and Router Support
Starting at $99Virus and Malware Cleanup
$125A Local Person to Call
Hi, I’m Jacob.
I’ve been working with computers and technology since I was a kid, and I have 19 years of experience working in IT and technology operations.
I’ve worked through hands-on support and help desk environments into technology operations and reliability engineering, but I never lost the part of the job I enjoy most: figuring out why something isn’t working and helping someone get it fixed.
I started The Computer Doctor to bring that kind of practical technology help to local homes and small businesses. You shouldn’t have to understand computers, networking, or technology to get help with them. Tell me what’s going on, and we’ll figure it out together.
Simple Process
How It Works
Step 1
Contact Us
Call, text, or send a request so we can learn what is happening.
Step 2
Tell Us What Is Happening
Share symptoms, device details, and timing so we can prepare well.
Step 3
We Diagnose the Issue
Testing is done where practical, and findings are explained clearly.
Step 4
You Decide What Comes Next
Additional work is discussed and approved before it begins.
Community Program
Free Resident Technology Support Days
The Computer Doctor partners with local assisted-living and senior communities to provide friendly, on-site technology help for residents.
No cost to residents for event evaluations.
No cost to the facility.
General device health checks and performance guidance.
Virus and malware scans.
Printer and Wi-Fi troubleshooting.
Smartphone and tablet questions.
Weekend availability may be arranged.
RSVP preferred with walk-ins accepted when capacity allows.
No obligation to approve additional service.
Service Area
Local Technology Help Throughout Northwest Indiana
Crown Point
St. John
Cedar Lake
Lowell
Surrounding Northwest Indiana communities
Frequently Asked Questions
FAQ Preview
Yes. House calls are central to service across Northwest Indiana.
Yes. Apple/macOS support is available alongside Windows and Linux support.
Timing depends on diagnostics, parts availability, and service complexity.
Technology Should Work for You, Not Against You.
Tell us what is happening and we will help you determine the next step.